01On the way in
Pre-arrival notes
A few hundred metres out, Otto says the number, the name and what to expect at the door.
“Next: number 18. Road closed — park at the corner and walk in.”
“The staircase lights are broken.”
“Noted. It's on file for the next driver.”
“The code doesn't work.”
“The office says the new code is 4711. It's on file for the next driver.”
“Call from the office: number 71 is away until tomorrow. Skip that stop.”
“Your parcel arrives in ten minutes. Are you at home?”
“I'm not back before six.”
“Understood. Your driver will come after six.”
Today's route
Driver
Customer
Otto
Otto · stop by stop
Five moments on every route.
02Before moving on
The driver reports
The driver says what they found. Otto files it against the address for the next driver.
03At the door
Help from the office
The driver tells Otto once. Otto reaches the office and comes back with the answer.
04The plan changes
Driver check-in
Otto calls the driver for the office, one reason per call, and lets them drive.
05Before the van arrives
Customer call
Otto calls the customer, checks someone will be home and agrees a time.
Live demo
You play the driver.
- Press start — Otto appears in the corner of the page.
- Press the phone button in Otto's window and allow your microphone.
A live demo — no real depot behind it. Your microphone is used only during the call, and you can type instead of talking.
The SDK
Otto plugs into the stack you already run.
Otto ships as an SDK inside your own driver app, on the devices your drivers already carry. No new app, no new login, no new hardware.
Inside your driver app
- Plug-and-play: no changes to your front end or back end.
- From in-house fleets to outsourced partners — a standalone app covers drivers who don't run your app.
Built for the van
- Hands-free by design: audio over the vehicle speaker, the screen for a glance only.
- Runs on the handhelds your fleet already buys, and speaks your drivers' languages.
Your data stays yours
- The stop list stays in your app — it is not shared with ParcelVox.
- The tips your drivers collect are yours alone — never shared with other parcel operators. Route knowledge stays your asset.
Otto, on the road.
On the driver's side
A colleague, not a supervisor.
Otto counts what your drivers share, never how fast they drive. There's no tracking of pace and no stops-per-hour league table. Drivers who feel watched stop talking. Drivers who feel helped tell Otto everything.